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I forgot my password. What should I do?

  1. To change your account password go to the account icon in the top menu.

  2. On the log-in screen you'll see a "Forgot your password?" link. Select that option.

  3. From here you will enter the email for your account and an email will be sent to you with instructions on how to reset.

If you need help, feel free to contact us at (800)-645-5626 or

How do I find out the status of my order?

Excited to get your order? We're excited for you, too. You'll receive an order number by phone or by email, depending on how you placed your order. Then you'll receive a tracking number, the same way, once the order has been fulfilled by our warehouse.

Are the website prices the same as in store prices?

We are selling directly, therefore prices and promotions may vary. But we promise that the quality never changes, no matter where you find our supplements.

Do I need to set up an account to purchase from the website?

Nope. No account necessary. You can checkout any way you like. But, if you do want to make an account that's easy to do.

What is your privacy policy?

We want to give you a personalized supplement recommendation, not sell your personal data. We respect your privacy when you shop with us. We do not share your information. We will never save your credit card information. Click here to read out full privacy policy.

Want to learn more about Twinlab?

Hit us with questions. Whatever you've got.

The fastest way to get in touch

+1 (800) 645-5626

We are always happy to help